SciMed Biotech Podcast with Rom Cohen of Hyro

Saving customer experience using artificial intelligence with Rom Cohen of Hyro

In our latest podcast, we sit down with Rom Cohen, the CIO and co-founder of Hyro, a company on a mission to transform the way we communicate with technology. Join us as we journey into the world of cutting-edge conversational innovation. 

Rom Cohen, an engineer with an insatiable appetite for solving complex problems and a passion for elevating customer experiences, is our guest on this episode. He was disheartened by the limitations of traditional chatbots, which often left users unsatisfied due to their rigid logic. That's where Hyro.ai enters the scene! 

Discover how Hyro's groundbreaking natural language processing engine adapts to human communication, providing personalized responses tailored to each user's unique needs. This episode delves into how this innovation is driving higher satisfaction rates, more efficient conversations, and ultimately, greater profitability for companies. 

But it's not just about chatbots; it's about revolutionizing the way we interact across all digital channels, both internally and externally. Hyro's mission is to prove that conversations don't have to be mundane - they can be extraordinary. 

If you're curious about automating interactions to boost customer satisfaction, operational efficiency, and your bottom line, this episode is a must-listen. Join us as we explore the future of communication and automation with Rom Cohen of Hyro. 

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SciMed Biotech Podcast with David Feltquate of Palleon Pharmaceuticals

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SciMed Biotech Podcast with Joanna Brewer of Adaptimmune